Visit www.smartdeals.ky, browse our wide range of products, add your items to the cart, and proceed to checkout. It’s fast, secure, and user-friendly.
Is there a minimum order value?
Yes, the minimum order value is KYD 25 for all online purchases.
Can I shop at your physical locations?
Absolutely! We welcome you at our stores located at:
Rankin Plaza Unit #1
Rankin Plaza Unit #7
City Plaza
Shipping & Delivery
Where do you deliver?
We currently deliver only within Grand Cayman.
How long does delivery take?
Delivery typically takes 1–3 business days. You will receive an order confirmation and delivery update once your order is processed.
Can I choose in-store pickup?
Yes! Simply select “In-Store Pickup” during checkout and choose your preferred store location for collection.
Payments & Pricing
What payment methods do you accept?
We accept major debit/credit cards, PayPal online, and cash/card payments in-store.
Are prices the same online and in-store?
Yes, we strive to maintain consistent pricing, although certain promotions may be exclusive to online or in-store.
Returns & Product Policy
What is your return policy for electronics?
Electronics can be returned within 7 days of purchase if unused, in original packaging, and with a receipt.
What is your return policy for non-electronic products?
For non-electronic items like perfumes, jewelry, or accessories, we offer a “Check & Go” policy — inspect at purchase or delivery. No returns will be accepted afterward unless the item is defective.
What should I do if I receive a damaged or faulty item?
Please contact us immediately at [email protected] or visit your nearest store. We’ll assess and arrange for a replacement or initiate the warranty process.
Smart Product Support
Can you help me set up my smart device?
Yes, we offer basic in-store setup support. For more complex installations, we can connect you with a trusted technician.
Are your smart products compatible with both Apple and Android?
Yes! Most of our smart products work seamlessly with iOS and Android devices. Check each product listing for full compatibility details.
